Hope And Healing: Dealing With Difficult Patients Leads To Sweet Experiences
When a grumpy, 25-year-old jaw and throat cancer patient came in, nurse Sarah Larsen and her team made it their mission to be extra nice to him. After a few days, the patient opened up about the challenges he was going through.
Sarah and fellow nurse Jennie Wilder discuss how they make a difference to difficult patients by trying to relate to them, regardless of their attitude.
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