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Utah’s Division of Consumer Protection reveals Top 10 most common consumer complaints

A woman in a plaid shirt waving her hands in irritation at her computer.

Receiving over 1,900 complaints from consumers during the 2022 fiscal year, Utah’s Division of Consumer Protection has revealed the state’s most common complaints.

The Division of Consumer Protection’s mission is to strengthen trust between consumers and the state’s commercial activities. The organization is just one of the seven agencies within Utah’s Department of Commerce.

Of the 1,900 complaints gathered throughout 2022, the DCP investigated roughly 1,500 of them and compiled the type of complaints into a top ten list based on how common each complaint was.

A quick rundown of the list can be found below:

  1. Travel/Vacations
  2. Home Remodel
  3. Auto: Parts/Repairs
  4. Home: Protection Devices/Alarms Cameras
  5. Auto: Sales (New & Used)
  6. Home Repair (Other than warranty)
  7. Home Furnishings
  8. Health Care: Other Products/Supplies
  9. Solar
  10. Home Appliances
Jared Gereau is pursuing a Journalism major with an emphasis in Social Media at Utah State University. He is planning on using his experience to pursue a career with USU Athletics sometime after he graduates. In his free time, Jared enjoys watching movies, playing games and creating content for his YouTube channel.