Whether people decide to comply with mask wearing or make a scene about it could hinge on some simple techniques.
In a video shared this semester, USU Communications Studies Lecturer Clair Canfield, who is also a certified mediator, outlines the steps everyone can take to deescalate a potential conflict, including ones over facial coverings. Read the rest of the story at HJnews.com.
This story is made possible thanks to a community reporting partnership between The Herald Journal and Utah Public Radio.